direction(3/0)
Employees want their work to have impact
Employees want their work to matter and their workplace to have a positive impact in the world ((Kruse)). How do leaders give their employees the conviction that their work matters? More effective than affirmation, a leader who gives clear priorities to his employees motivates them that the business is moving forward. Consider two employees, Fred and Sally. Both hold the same sales position at their company, but they have different managers.…
Managers review goals, give praise, and offer redirects
Think of traditional management. What comes to mind? Perhaps you remember the person in your company who tells you what to do next. Or a performance review given to you by a previous manager that outlined every mistake you made that year? Or the time you made a mistake and the manager’s angry response? Is this the role of a manager, to tell employees what to do, to let them know how poorly they did it, and to punish them for mistakes?…
Compelling vision unites employees
There’s an image that’s regularly referenced at my work. It is a large, hollow arrow with many smaller arrows inside. The arrows all point in different directions. Some are large, some thin; others are filled in; other colors, etc. This represents a business where the direction is unclear, and everyone pursues the direction they think is important. The large arrow isn’t likely to move far with all those internal directions pressing in disparate directions.…