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Leaders form healthy team norms

Leaders uncover the norms of their teams and of individuals. The combination of individual values, personality, and the surrounding culture influences the team’s norms from their first day together. Some norms have a positive influence on the team, but not all. One of the leader’s roles is to read the team’s norms, to expose the negative norms that impact everyone and to strengthen the positive norms through repetition and awareness. Norms encompass the habits of the team, such as the “angel’s advocate” to protect new ideas (Goleman, pg.…